Title State Replies Latest Post
Clay Nichols's Avatar

What's causing this message "charge will be refunded"?

open 2 melliestratton's Avatar Sep 27, 2023 03:25AM by melliestratton
Clay Nichols's Avatar

What are Customer Charges & Credits?

resolved 4 Matthew's Avatar Aug 28, 2020 06:56PM by Matthew
Clay Nichols's Avatar

Importing Payments from CheddarGateway into Quickbooks

resolved 2 Ozmara's Avatar Aug 28, 2020 06:13PM by Ozmara
Clay Nichols's Avatar

What does 1 Month Trailing Revenue mean?

resolved 1 Mike Trotzke's Avatar Aug 05, 2020 09:56PM by Mike Trotzke
Clay Nichols's Avatar

Can you delete these 12 charges?

resolved 1 Clay Nichols's Avatar Jul 02, 2020 02:47PM by Clay Nichols
Clay Nichols's Avatar

When user clicks link to update payment, gets Error from Windows Defender : website not secure

resolved 2 Clay Nichols's Avatar Sep 24, 2019 09:00PM by Clay Nichols
Clay Nichols's Avatar

Custom link to let user change their Payment info

resolved 1 Marcela Poffald's Avatar Sep 10, 2018 08:22PM by Marcela Poffald
Clay Nichols's Avatar

Preview will not load in Customer Communications

assigned 3 Marcela Poffald's Avatar Sep 10, 2018 07:55PM by Marcela Poffald
Clay Nichols's Avatar

How to give Customer Free X weeks (due to our service outage)?

open 2 Meghan Turner's Avatar Jul 11, 2018 06:34PM by Meghan Turner
Clay Nichols's Avatar

How can I tell if a Subscription (or Tracked Item) is "paid" for (subscription still valid)

resolved 5 Marcela Poffald's Avatar Jul 11, 2018 03:22PM by Marcela Poffald
Clay Nichols's Avatar

Any URLs, etc that have changed (or will change) for the API?

resolved 1 Marcela Poffald's Avatar Jul 10, 2018 02:04PM by Marcela Poffald
Clay Nichols's Avatar

Migrated Host to new service (and new IP), getting error talking to CheddarGetter now

resolved 2 Clay Nichols's Avatar Jul 01, 2018 08:33PM by Clay Nichols
Clay Nichols's Avatar

TLS 1.2 Upgrade - where do I start?

resolved 1 Clay Nichols's Avatar Jun 27, 2018 06:47PM by Clay Nichols
Clay Nichols's Avatar

CG won't save my updated New Subscription Customer Comm email

resolved 1 Meghan Turner's Avatar Jan 06, 2017 03:08PM by Meghan Turner
Clay Nichols's Avatar

Marketing Metrics

resolved 1 Meghan Turner's Avatar Sep 30, 2016 12:18AM by Meghan Turner
Clay Nichols's Avatar

How to temporarily suspend an account

resolved 3 Meghan Turner's Avatar Aug 30, 2016 07:08PM by Meghan Turner
Clay Nichols's Avatar

Updated Customer to add Campaign Source, but revenue does not show in LifeTime Value

resolved 1 Meghan Turner's Avatar Aug 26, 2016 02:51PM by Meghan Turner
Clay Nichols's Avatar

How can I RESEND a Notification Email?

resolved 2 Clay Nichols's Avatar Aug 26, 2016 02:33PM by Clay Nichols
Clay Nichols's Avatar

Are there any big downsides to just making Calls with plain HTML (instead of one of the wrappers)?

resolved 1 Meghan Turner's Avatar Jul 12, 2016 04:20PM by Meghan Turner
Clay Nichols's Avatar

Is LTV by Source *per* user (from that source)?

resolved 2 Clay Nichols's Avatar Jun 01, 2016 01:56AM by Clay Nichols
Clay Nichols's Avatar

Does CG update MailChimp when we get a new subscriber?

resolved 1 Marc Guyer's Avatar May 18, 2016 04:32PM by Marc Guyer
Clay Nichols's Avatar

Can I configure the List in Campaign Monitor that CheddarGetter updates for new subscribers?

resolved 1 Marc Guyer's Avatar May 18, 2016 04:27PM by Marc Guyer
Clay Nichols's Avatar

Is there a way to PAUSE someone's subscription?

resolved 2 Ted's Avatar May 14, 2016 05:12PM by Ted
Clay Nichols's Avatar

How can I Export Transaction only for customers who STARTED their plan on a certain date?

resolved 0 Clay Nichols's Avatar Apr 23, 2016 10:24PM by Clay Nichols
Clay Nichols's Avatar

How can I calculate LCV (Lifetime Customer Value)?

resolved 0 Clay Nichols's Avatar Apr 23, 2016 10:16PM by Clay Nichols
Clay Nichols's Avatar

My "

resolved 1 Drew Songer's Avatar Feb 22, 2016 02:30PM by Drew Songer
Clay Nichols's Avatar

Getting Analytics on Cheddargetter

resolved 0 Clay Nichols's Avatar Feb 16, 2016 05:39PM by Clay Nichols
Clay Nichols's Avatar

How to suspend a subscription for X weeks?

resolved 1 Drew Songer's Avatar Feb 12, 2016 03:02PM by Drew Songer
Clay Nichols's Avatar

Getting Analytics on Cheddargetter

resolved 1 Drew Songer's Avatar Jan 19, 2016 06:57PM by Drew Songer
Credentials-NOChange ForWebAccess's Avatar

Is there any way to see how many people successfully get to the "subscribe" form? And ,ideally, their google analytics utm_ data?

resolved 6 Drew Songer's Avatar Oct 22, 2015 07:09PM by Drew Songer