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Clay Nichols's Avatar

Clay Nichols

20 Feb, 2016 03:58 AM

We don't get the utm_source,etc. data in CheddarGetter.

I.e.,

Customer lands on our site perhaps with utm_source=PrintAd5

Then they order from CheddarGetter but that data doesn't get passed along.

One way to do that is with GoogleAnalytics and, I think, Passing in the clientID as explained here:
https://developers.google.com/analytics/devguides/collection/analyt...

So,

  1. We'd pass in to our link to cheddargetter.com?clientID=XXXXX
  2. You'd report data to Google Analytics
  3. You MIGHT be able to retrieve the utm_values from Google.

I'm really surprised that your other customers don't also need this. It's critical when doing Conversion Rate Optimization to know where your revenue is coming from.

  1. 1 Posted by Drew Songer on 22 Feb, 2016 02:30 PM

    Drew Songer's Avatar

    Hi Clay,

    Our Marketing Metrics Cookie Best Practices gives a great description of how to create a persistent cookie on your site and then pass that data through on sign up.

    I think you may be running into a problem if you are using hosted pages. Hosted payment pages are a very basic solution that have only a small set of parameters that can be passed through. Therefore, they do not have the same functionality as an API implementation of CG. If this is the case, you may want to consider transitioning to the API.

    Best,
    Drew

  2. Drew Songer closed this discussion on 08 Mar, 2016 03:49 PM.

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