Home → Questions →

Importing Payments from CheddarGateway into Quickbooks

• Edit

Clay Nichols

06 Dec, 2019 09:30 PM

I'm using QB Desktop Pro 2018

When I import transactions from CheddarGateway, they are lumped together differently from how the Bank receives them.
Cheddargateway: https://secure.nmi.com/

So if I have:
Transaction:
T1
T2
T3
T4
T5

I often get something like this:

From CheddarGateway
T1+ T3
T2
T4+T5

From the bank statement
T1+T2
T3+T4
T5

That creates hours of very difficult work to reconcile every month.

Any suggestions on how to get CheddarGateway to give me the individual transaction amounts lilsted individually?
T1
T2
T3
etc.

1. Support Staff 1 Posted by Ozmara on 26 Aug, 2020 02:44 PM

   

   Hi Clay,

   We apologize for the late response time. I will be bringing this up to the billing team. I will let you know of any solutions we can come up with.

   Ozmara

   • Edit

2. Support Staff 2 Posted by Ozmara on 28 Aug, 2020 06:13 PM

   

   Clay,

   The Settlement Batch's that you see in cheddar gateway should line up with your payments. But if not, you should contact NMI.com about it.

   Ozmara

   • Edit

3. Ozmara closed this discussion on 28 Aug, 2020 06:13 PM.