What's causing this message "charge will be refunded"?

Clay Nichols's Avatar

Clay Nichols

26 Jun, 2020 05:03 PM

see screen shot.
I do not think that charge is actually refunded, right?

How can I remove that mesage?

  1. Support Staff 1 Posted by Mike Trotzke on 02 Jul, 2020 11:05 PM

    Mike Trotzke's Avatar

    Clay,

    This is for the charge that shows up on banking when a card is authorized. I do think that message could be clearer and I don't believe we have this in our queue of updates. I'll look into it a little further and let you know.

    Thanks!
    Mike

  2. 2 Posted by melliestratton on 27 Sep, 2023 03:25 AM

    melliestratton's Avatar

    This is for the charge that shows up on your bank statement when you approve a card. https://support.getcheddar.com/discussions/questions/25751-whats-causing-this-message-charge-will-be-refunded slope game

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