I often have users who need to transfer their subscription to
another computer.
So, they need to get the WELCOME email again (it has the "getting
started" instructions.
How can I do that?
How can I RESEND a Notification Email?
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#1 Posted by Meghan Turner Support staff on 25 Aug, 2016 09:29 PM
Hi Clay,
You can re-send the email notification by going to the customer communication section of the admin dashboard and previewing the new subscription email https://cheddargetter.com/admin/emails/template/type/NewSubscription. When you preview the email, you'll be able to select the new subscription event for a specific customer and enter the customer's email address in the 'send preview to' field. Once that's completed, just hit send!
Meghan
#2 Posted by Clay Nichols on 26 Aug, 2016 02:33 PM
Thanks!
Meghan Turner closed this discussion on 26 Aug, 2016 03:31 PM.