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How to I provide a link to my customers to display the "Cancel Subscription" page?

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Clay Nichols

29 Feb, 2012 08:40 PM

it would be ideal (and I assumed this was the case, but isn't) if the Unsubscribe were linked to from the Manage subscription page.

In lieu of that, I'd like to update the footer of our Emails to include a link to that Cancel page.

Without this it's a manual process (usually a phone call for our customers) to unsubscribe.

1. 1 Posted by Clay Nichols on 29 Feb, 2012 08:46 PM

   

   I looked in the API reference but it said when you make the API call it's effective immediately. I want to display the PAGE so they can then look at it and cancel (giving them one last chance to abort, as it were).

   It looks like it might be something like:
   https://.chargevault.com/cancel?code=J&key=

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2. Support Staff 2 Posted by Marc Guyer on 01 Mar, 2012 02:15 PM

   

   Hi again, Clay. It looks like you've figured out the cancel hosted page link. In case you're looking for more info, it's documented here:

   http://support.cheddargetter.com/kb/hosted-payment-pages/hosted-pay...

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3. Marc Guyer closed this discussion on 01 Mar, 2012 02:15 PM.

4. Clay Nichols re-opened this discussion on 09 Mar, 2012 07:40 PM

5. 3 Posted by Clay Nichols on 09 Mar, 2012 07:40 PM

   

   I'm using ASP.net and I you don't have an example of how to do the MD5 hash for that.

   Is there a way to use just the native merge variables ( {$customer.code}, etc. )to accomplish that?

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6. 4 Posted by Clay Nichols on 09 Mar, 2012 07:44 PM

   

   It looks like it would be this:
   https://{$product.subdomain}.chargevault.com/cancel?code={$customer...

   Is that right?

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7. Support Staff 5 Posted by Marc Guyer on 09 Mar, 2012 10:09 PM

   

   That is correct.

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8. Marc Guyer closed this discussion on 09 Mar, 2012 10:09 PM.