Can (and how) a user add an addition Subscription PLAN to their current Subscription ID?
How would they do that?
(I don't see that option in the MANAGE page for the user. perhaps
WE have to provide this interface)>
Also, if someone comes to our website and adds the EXISTING Plan to the same Subscription ID, do you check for that? And if so, what indication do we get back to let us know.
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1 Posted by adam on 30 Jan, 2012 03:10 PM
Hi Clay, CheddarGetter only allows one subscription per customer so that shouldn't be possible.
2 Posted by Clay Nichols on 30 Jan, 2012 03:53 PM
So if the customer wants to subscribe to two plans (perhaps even Plans in two different Products) they would need to get a new Subscription ID for each one, correct?
3 Posted by adam on 30 Jan, 2012 07:16 PM
Each subscription starts with a unique customer record. A single customer record can only have one subscription.
Most of our merchants who use the concept of multiple subscriptions achieve this by using tracked items to manage add-ons and other features.
Via the API, the way subscriptions work:
To interact with an existing customer, you can use /xml/customers/edit or /xml/customers/edit-subscription. Neither one will create a "new" subscription but rather will potentially change the billing information or which plan the customer is subscribed to. You may see multiple subscription nodes in the xml. That just represents a history of subscription activity (i.e., how many times the customer had changed plans). The current subscription information is the first subscription node.
Dean closed this discussion on 18 Jan, 2013 09:33 PM.