When Does Recurring Billing Happen?

Derreck Nassar

22 Dec, 2011 11:25 PM

Hi,

I started with CheddarGetter 1 month ago today. I had about 6 people sign up for monthly services and about 4 of them are still active (have not canceled). When I look at my customer profiles I see that the next scheduled payment on their account is today 12/22, but my settlement report none of the charges where billed. When do the transactions actually bill again? I need to make sure I get paid as this is an important aspect of my business model. Will their profile be billed tomorrow?

  1. #1 Posted by Marc Guyer Support staff on 24 Dec, 2011 11:52 PM

    Billing for each subscription depends on the invoice billingDatetime. CG currently runs transactions every 6 hours.

  2. Marc Guyer closed this discussion on 28 Dec, 2011 05:57 PM.

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