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When Does Recurring Billing Happen?

Derreck Nassar's Avatar

Derreck Nassar

Dec 22, 2011 @ 11:25 PM

Hi,

I started with CheddarGetter 1 month ago today. I had about 6 people sign up for monthly services and about 4 of them are still active (have not canceled). When I look at my customer profiles I see that the next scheduled payment on their account is today 12/22, but my settlement report none of the charges where billed. When do the transactions actually bill again? I need to make sure I get paid as this is an important aspect of my business model. Will their profile be billed tomorrow?

  1. Support Staff 1 Posted by Marc Guyer on Dec 24, 2011 @ 11:52 PM

    Marc Guyer's Avatar

    Billing for each subscription depends on the invoice billingDatetime. CG currently runs transactions every 6 hours.

  2. Marc Guyer closed this discussion on Dec 28, 2011 @ 05:57 PM.

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