I'm sick of logging into the site every time I use it

chris's Avatar

chris

27 Jul, 2010 06:21 PM

I must login to the site 20 times a day. I would be SOOO happy if you guys made some way that the login could be made to last longer, even a few hours seems reasonable, particularly if there was a checkbox specifying that I wanted my session to last a certain amount of time.

  1. 1 Posted by Dan Kamins on 02 Aug, 2010 07:37 PM

    Dan Kamins's Avatar

    I agree. 30 minutes is too short for me too. These may be good defaults, but my computer is in a secure environment, and I'd like at least the option to "Remember me" or increase the session timeout.

  2. 2 Posted by chris on 06 Oct, 2010 07:09 PM

    chris's Avatar

    Bump. Still annoying.

  3. Support Staff 3 Posted by Marc Guyer on 07 Oct, 2010 09:10 PM

    Marc Guyer's Avatar

    Chris -- It's annoying for us, too, but it's tied up with some other session stuff so it's not a quick fix. It's on the list.

  4. 4 Posted by chris on 08 Mar, 2011 03:04 AM

    chris's Avatar

    What else would be cool is if I deep link to a customer's page, it should continue on to that page after logging in. I think that even used to work, but broke months ago. I waste quite a lot of time closing windows and re-clicking on links after I've logged in.

  5. Support Staff 5 Posted by Marc Guyer on 08 Mar, 2011 06:09 PM

    Marc Guyer's Avatar

    A minor release is going out today. With it will be some improvements to the 'remember me' feature.

  6. Support Staff 6 Posted by Marc Guyer on 09 Mar, 2011 08:58 PM

    Marc Guyer's Avatar

    FYI, "remember me" should remember you for 12 hours of inactivity. Occasionally it will be less if we need to clear the session cash on our end for whatever reason (patch deployment, etc). The improvement yesterday was to remember even after the 12 hours expire that you were remembered on your last login. All that means is that the checkbox will already be checked for you.

  7. Marc Guyer closed this discussion on 09 Mar, 2011 08:58 PM.

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