It's critical that we be able to get a phone number for subscribers.

Clay Nichols's Avatar

Clay Nichols

17 Sep, 2015 10:34 PM

We just got our first chargeback in over a year (and only the 3rd or 4th in 20 years!)

One huge problem with the online subscription through CG is there is no way to request a phone number directly into the form.

This is almost zero effort for the user and avoids all sorts of problems (bounced email, chargebacks, etc.)

We can implement it in our webapp but it sure is nice to just have it be a field in CG.

  1. Support Staff 1 Posted by Marc Guyer on 18 Sep, 2015 02:31 PM

    Marc Guyer's Avatar

    Clay -- We do not have any plans at this time to include phone number as a structured data element.

  2. Marcela Poffald closed this discussion on 11 Apr, 2018 03:59 PM.

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