OVERVIEW links
When I click on the links in Overview for base revenue,
credits....I get the same list of 445 customers. For example, I
want to know what makes up the $700+ credits and clicking on the
link doesnot provide that detail.
Please advise.
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1 Posted by Jess Pendley on 12 Dec, 2013 03:25 PM
Hi Christina --
I believe you're seeing customers that have paid within the data parameters set by default (which I think is just one month). If you mouse over the 'Total Revenue' and 'Base Revenue' links, you will see the date range being researched. You can of course change the date range by clicking on the green date-picker. Clicking on a revenue link should produce a list of customers that have contributed to that revenue.
Base revenue is flat recurring charges. Other charges are custom charges, tracked items, etc. Total revenue includes refunds and credits.
Unfortunately, there isn't more categorized data like you've suggested for these metrics in the current GUI, but we're applying customer suggestions to our development roadmap and hope to apply them soon.
Jess Pendley closed this discussion on 12 Dec, 2013 03:25 PM.