Auto Charge Processing

christina frankola's Avatar

christina frankola

02 Dec, 2013 04:22 PM

This comment was split from the discussion: Sorting customer list by company

What time does the auto charge process when set for a particular day?

  1. 1 Posted by Jess Pendley on 02 Dec, 2013 07:11 PM

    Jess Pendley's Avatar

    Hi Christina --

    There is a definitive time stamp for all invoices down to the second, but realistically a charge can go through from that moment up to anytime within six hours after that stamp.

  2. Jess Pendley closed this discussion on 02 Dec, 2013 07:11 PM.

  3. christina frankola re-opened this discussion on 02 Dec, 2013 07:28 PM

  4. 2 Posted by christina frank... on 02 Dec, 2013 07:28 PM

    christina frankola's Avatar

    With my former service, when I set it for the first of the month to auto process, the system ran around 4 AM automatically – do you have that type of similar schedule?
    So I can make changes realistically and comfortably through midnight (if I was up that late and a client emailed an urgent change). Just trying to gage if there is a similar set time. I was working on the clients’ profile yesterday around 10 am and the auto process hadn’t occurred yet.

    Thank you,
    Blue Sky Solutions Inc. (BSSI)
    Tel 888.909.BSSI(2774)
    Direct 702.943.0300
    Fax 702.974.1449

  5. 3 Posted by Jess Pendley on 02 Dec, 2013 08:26 PM

    Jess Pendley's Avatar

    Hi Christina --

    Although this is subject to change, the first time that our system processes all of this is at 1:10 UTC and the last time is 22:10 UTC.

    Hope that helps.

  6. Jess Pendley closed this discussion on 02 Dec, 2013 08:26 PM.

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