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Auto Charge Processing

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christina frankola

02 Dec, 2013 04:22 PM

This comment was split from the discussion: Sorting customer list by company

What time does the auto charge process when set for a particular day?

1. 1 Posted by Jess Pendley on 02 Dec, 2013 07:11 PM

   

   Hi Christina --

   There is a definitive time stamp for all invoices down to the second, but realistically a charge can go through from that moment up to anytime within six hours after that stamp.

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2. Jess Pendley closed this discussion on 02 Dec, 2013 07:11 PM.

3. christina frankola re-opened this discussion on 02 Dec, 2013 07:28 PM

4. 2 Posted by christina frank... on 02 Dec, 2013 07:28 PM

   

   With my former service, when I set it for the first of the month to auto process, the system ran around 4 AM automatically – do you have that type of similar schedule?
   So I can make changes realistically and comfortably through midnight (if I was up that late and a client emailed an urgent change). Just trying to gage if there is a similar set time. I was working on the clients’ profile yesterday around 10 am and the auto process hadn’t occurred yet.

   Thank you,
   Blue Sky Solutions Inc. (BSSI)
   Tel 888.909.BSSI(2774)
   Direct 702.943.0300
   Fax 702.974.1449

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5. 3 Posted by Jess Pendley on 02 Dec, 2013 08:26 PM

   

   Hi Christina --

   Although this is subject to change, the first time that our system processes all of this is at 1:10 UTC and the last time is 22:10 UTC.

   Hope that helps.

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6. Jess Pendley closed this discussion on 02 Dec, 2013 08:26 PM.