paypal Preapproval after cancellation

dipesh's Avatar

dipesh

25 Sep, 2013 07:52 PM

How do i reactivate a cancelled paypal subscription through API? How can a do the preapproval if it was not required during subscription creation process?

  1. 1 Posted by Dean on 25 Sep, 2013 07:59 PM

    Dean's Avatar

    HI Dipesh -- You need to complete the pre-approval to reactivate the subscription.

    How do i reactivate a cancelled paypal subscription through API?

    Reactivation is only possible by completing the preapproval. You will need to start a new one if the 3 hour limit has passed.

    How can a do the preapproval if it was not required during subscription creation process?

    For a subscription to be created, the pre-approval needs to be initialized. From that moment you have 3 hours to complete it, otherwise the account will lock and be in a canceled state. If it's a new customer, you can delete the record entirely and create a new customer to start the pre-approval process over again.

    Best,
    Dean

  2. 2 Posted by dipesh on 25 Sep, 2013 08:08 PM

    dipesh's Avatar

    Hi Dean,
    So i have a plan, where the there is a 60 day trial and i don't expect client to provide any payment details. I think in cheddar getter i have set up also not to require credit card during signup. So using Ruby wrapper, i am just forwarding the basic customer details like name, code etc while creating a new customer.

    Now I understand that i need to do pre-approval. But since it is not initated at all during the sing up, how can i initiate it afterwards?

  3. 3 Posted by Dean on 25 Sep, 2013 08:13 PM

    Dean's Avatar

    I believe if you post the payment method as 'PayPal' through the API, it will initialize the preapproval.

  4. Jess Pendley closed this discussion on 21 Nov, 2013 07:50 PM.

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