Change of price on a plan
If I change one of my plans and modify the price, will that cause the future billing on customers signed up with that plan be billed differently? For example I have 40 customers under Plan A. I decided the increase my price for Plan A to a new rate. Will the 40 customers now be billed at the new rate?
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1 Posted by Dean on 01 Aug, 2013 02:51 PM
Hi Derreck -- That's correct. If you edit a plan, current customer's future bills will reflect the new configuration. So, if you altered the recurring rate, their next invoice will be set to the new rate.
Support Staff 2 Posted by Marc Guyer on 01 Aug, 2013 03:12 PM
Also, just FYI guys, this is documented here:
http://support.cheddargetter.com/kb/pricing-plans/pricing-plan-conf...
Jess Pendley closed this discussion on 21 Nov, 2013 07:46 PM.