Home → Questions →

Make a subscription Inactive

• Edit

adam

08 Jul, 2013 03:49 PM

Hi,

I've refunded a subscription and cancelled it yet when I pull it through the API the plan is still set as isActive = 1

What's the correct procedure to set it to inactive?

Thanks,
Adam

1. 1 Posted by Dean on 08 Jul, 2013 04:04 PM

   

   Hi Adam,

   The pull you're doing via the API is telling you the pricing plan is is active, not the customer's subscription. It's a common misconception. That parameter is just indicating the plan is active and available for use. If it's set to 0, customer's won't be able to signup for that plan.

   Cheers,
   Dean

   • Edit

2. 2 Posted by adam on 08 Jul, 2013 09:10 PM

   

   Hi Dean,

   What would be the best way to tell if a user has an active subscription?

   Thanks,
   Adam

   • Edit

3. 3 Posted by Dean on 09 Jul, 2013 01:22 PM

   

   Hi Adam -- If they have a [canceledDatetime] in the customers/get response, then you know they're canceled.

   • Edit

4. Jess Pendley closed this discussion on 21 Nov, 2013 07:45 PM.