payment receipts

sophia

11 Apr, 2011 08:13 PM

is there a way to manage the receipts to opt-in or out some customers?

also, is there a way to confirm that the receipt are not bouncing when sent to our customers? we are bcc on the email, but we don't know if they are bounced, opened, or anything. We had customers say they don't get them, but we have no recourse to verify delivery.

  1. #1 Posted by Marc Guyer Support staff on 11 Apr, 2011 09:25 PM

    Hi Sophia -- This is exactly why we recommend configuring your own SMTP in CheddarGetter here:

    https://cheddargetter.com/admin/emails

    SendGrid is the provider we recommend. When sending with their service, you can get the info you're looking for. Get 25% off any SendGrid plan with this link.

  2. #2 Posted by sophia on 11 Apr, 2011 10:54 PM

    Thank you Marc. You have been very helpful.

     I will pass this along to our programmer to address.

  3. Dean closed this discussion on 16 Jan, 2013 04:26 PM.

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