Merchant Application

Pedro Carvalho

11 Apr, 2011 04:27 PM

This comment was split from the discussion: Merchant Application

To the CheddarGetter team:

Does CG have this type of velocity control (e don’t recommend you allow any one Credit Card to be run more than 3 times if declined/rejected.) that is being required by the underwriters?

If you prefer, I can open this as a public question or start a new private thread?

Thanks
Pedro Carvalho

  1. #1 Posted by Marc Guyer Support staff on 11 Apr, 2011 04:33 PM

    CG itself will retry a credit card up to 5 times if declined before the customer's subscription is auto-canceled. This currently isn't configurable but we plan to make it so. There is a simple workaround however. Using the transaction post hook, you may be notified of declined transactions so you can cancel the subscription according to your preference.

    You may also use the iSpyFraud service within CheddarGateway to define some controls. More info attached.

  2. #2 Posted by Pedro Carvalho on 11 Apr, 2011 06:37 PM

    Thanks.
    We are already using the transaction post hook to do exactly that.
    What is the cost of iSpyFraud?

  3. #3 Posted by Marc Guyer Support staff on 11 Apr, 2011 06:39 PM

    iSpyFraud is an additional $10/mo and $0.15/txn

  4. Dean closed this discussion on 16 Jan, 2013 04:26 PM.

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