unclear invoice status

Gregory Zimerman's Avatar

Gregory Zimerman

10 Jan, 2011 04:24 PM

I'd like to make sure that I'm understanding what I see on my customer billing invoices. Say I create a new subscription today (Jan 10th), with an immediate $1 charge (not a 1-time setup fee, but rather billing for the upcoming month), and then promptly cancel their subscription.

Their first invoice ("last billed invoice") indicates what looks like a successful charge (good). I then see another invoice ("current invoice") which indicates "Scheduled to bill on: 2011-02-10; Canceled on: 2011-01-10". Are they going to be billed for this upcoming charge? My expected behavior would be for the original $1 charge to stay, but the upcoming invoice to not be charged. I just want to verify. Thanks!

-greg

  1. Support Staff 1 Posted by Marc Guyer on 11 Jan, 2011 04:10 PM

    Marc Guyer's Avatar

    Hi Greg --

    My expected behavior would be for the original $1 charge to stay, but the upcoming invoice to not be charged. I just want to verify.

    That is exactly correct.

  2. Dean closed this discussion on 16 Jan, 2013 04:02 PM.

Discussions are closed to public comments.
If you need help with Cheddar please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

28 Mar, 2024 10:45 PM
24 Jan, 2024 08:33 AM
11 Jan, 2024 07:13 AM
30 Nov, 2023 02:07 AM
22 Nov, 2023 08:41 AM