For the Error report, how do I map it to the actual customer?

Michelle's Avatar

Michelle

11 Nov, 2010 10:55 PM

I am reviewing the list of errors in my CG account (under Error Report), but there doesn't seem to be an easy way to actually map it to a customer. The information provided includes date, ID, code, AuxCode and message. The code is different than the Customer ID. What am I missing?

Thanks,
Michelle

  1. Support Staff 1 Posted by Marc Guyer on 12 Nov, 2010 02:18 PM

    Marc Guyer's Avatar

    Hi Michelle -- Unfortunately there isn't a good way to do do this. It's on our list of feature additions. What are you trying to figure out? Maybe we can help track it down for you. We can make this discussion private if you need to talk specifics.

  2. Dean closed this discussion on 16 Jan, 2013 02:59 PM.

Discussions are closed to public comments.
If you need help with Cheddar please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

28 Mar, 2024 10:45 PM
24 Jan, 2024 08:33 AM
11 Jan, 2024 07:13 AM
30 Nov, 2023 02:07 AM
22 Nov, 2023 08:41 AM