For the Error report, how do I map it to the actual customer?
I am reviewing the list of errors in my CG account (under Error Report), but there doesn't seem to be an easy way to actually map it to a customer. The information provided includes date, ID, code, AuxCode and message. The code is different than the Customer ID. What am I missing?
Thanks,
Michelle
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Support Staff 1 Posted by Marc Guyer on 12 Nov, 2010 02:18 PM
Hi Michelle -- Unfortunately there isn't a good way to do do this. It's on our list of feature additions. What are you trying to figure out? Maybe we can help track it down for you. We can make this discussion private if you need to talk specifics.
Dean closed this discussion on 16 Jan, 2013 02:59 PM.