Trial without a credit card

bobh

07 Oct, 2012 12:16 AM

We'd like to offer a trial to our product without the customer adding a credit card. We urge trial users to enter a card during the trial period. If they do, their subscription will continue. If they never enter a card, their trial ends and the subscription remains in a 'trial ended' state.

How would we approach this in Cheddar Getter?

Thanks!

  1. #1 Posted by Marc Guyer Support staff on 07 Oct, 2012 07:57 PM

    Hi Bob -- This is no problem with CheddarGetter. You can even use the Bill Reminder email template to help with the communication.

  2. #2 Posted by bobh on 08 Oct, 2012 12:25 AM

    That sounds great. But I'm missing something. If I create a product with a free trial, the customer must provide a credit card on the hosted form. If I change the settings not to require credit cards, then the customer update screen does not provide a means to enter a credit card.

    Thanks

  3. #3 Posted by bobh on 08 Oct, 2012 12:38 AM

    I might have stumbled upon the answer.

    You can instruct the update page to auto expand the payment area by passing in the method param. Just append &method=cc to the update link.

  4. Dean closed this discussion on 23 Jan, 2013 04:42 PM.

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