My own invoice details

christina frankola's Avatar

christina frankola

06 Jan, 2020 06:49 PM

CONFIGURATION>YOUR CHEDDAR BILL>INVOICE HISTORY.

WHen I hover over an invoice line item, the mouse changes to a HAND/FINGER so it's hyperlinked but the invoice details do not appear when I click.
Nothing happens.
Please advise.

  1. Support Staff 1 Posted by Meghan Turner on 07 Jan, 2020 09:16 PM

    Meghan Turner's Avatar

    Hi Christina,

    Right now, additional invoice details are not available through the 'My Cheddar Bill' page. If you're looking for an itemized break-down of past invoices, go to the payment receipts we've emailed you instead of the billing page in the dashboard. If you've deleted the payment receipt emails you're looking for, let me know and I can re-send them!

    Meghan

  2. 2 Posted by christina frank... on 08 Jan, 2020 12:09 AM

    christina frankola's Avatar

    Thanks, I’ll keep them going forward.
    Can you resend me the October and November 2019 ?

    From: Meghan Turner <[email blocked]>
    Sent: Tuesday, January 7, 2020 1:17 PM
    To: Christina Frankola <[email blocked]>
    Subject: My own invoice details [Questions #25652]

    [CheddarGetter]<https://www.getcheddar.com>

    From: Meghan Turner (Support staff)

    Hi Christina,

    Right now, additional invoice details are not available through the 'My Cheddar Bill' page. If you're looking for an itemized break-down of past invoices, go to the payment receipts we've emailed you instead of the billing page in the dashboard. If you've deleted the payment receipt emails you're looking for, let me know and I can re-send them!

    Meghan

    On Mon, Jan 06 at 01:49 PM EST, christina frankola wrote:

    CONFIGURATION>YOUR CHEDDAR BILL>INVOICE HISTORY.

    WHen I hover over an invoice line item, the mouse changes to a HAND/FINGER so it's hyperlinked but the invoice details do not appear when I click.
    Nothing happens.
    Please advise.

    Follow this thread on the web <https://support.getcheddar.com/discussions/questions/25652-my-own-invoice-details>

    Having trouble reading this? View this discussion online: My own invoice details<https://support.getcheddar.com/discussions/questions/25652-my-own-invoice-details>.

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  3. Support Staff 3 Posted by Meghan Turner on 08 Jan, 2020 05:47 PM

    Meghan Turner's Avatar

    Done! You should have payment receipts in your inbox shortly. Let me know if there's anything else you need!

    Meghan

  4. Meghan Turner closed this discussion on 08 Jan, 2020 05:47 PM.

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