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How to display the date the Subscription expires, in the cancellation email.

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Clay Nichols

31 May, 2012 07:10 PM

I'm trying to update the Cancellation email because some customers were confused and thought the subscription would stop IMMEDIATELY rather than on their next scheduled bill date.

What field will show the date that their subscription will stop working after being cancelled?

I tried using {$invoice.billingDatetime} but that showed a not very readable datetime all crammed together. Also I wasn't sure if that would still show the next scheduled bill date AFTER cancellation.

1. Let's assume the paid on May 1 and cancelled on May 10 and then we send them the cancellation email. What will l {$invoice.billingDatetime} show ? (May 1, null, or June 1?)
2. Is there a way to show just the DATE ?

1. Support Staff 1 Posted by Marc Guyer on 01 Jun, 2012 01:53 PM

   

   You can format dates like this:

   {$currentInvoice.billingDatetime|date_format:"%m/%d/%Y"}
   

   That, among other things is documented here:

   http://www.smarty.net/docs/en/smarty.for.designers.tpl

   Let's assume the paid on May 1 and cancelled on May 10 and then we send them the cancellation email. What will l {$invoice.billingDatetime} show ? (May 1, null, or June 1?)

   What you want to use is $currentInvoice.billingDatetime

   • Edit

2. Marc Guyer closed this discussion on 01 Jun, 2012 01:53 PM.