Several questions

ra.keizer's Avatar

ra.keizer

May 30, 2012 @ 02:49 PM

  • Is it possible to have more than 1 open invoice for a single customer?
  • What happens if a customer has an open invoice and changes plan? is the first invoice discarded and is a new one created?
  • How can I detect if an invoice was paid? or should a call to $response->getCustomerIsActive() tell me the customer has paid?
  • Is it usefull to have both PayPal and creditcard support?
  • Do you know of any CG consultants in the Netherlands (or near)?

  • Say, at first, I have a plan with just a setup fee, if the user upgrades to a recurring plan and returns back to the first how can I prevent the setupfee is billed twice?

  1. Support Staff 1 Posted by Marc Guyer on May 30, 2012 @ 05:32 PM

    Marc Guyer's Avatar

    Is it possible to have more than 1 open invoice for a single customer?

    No.

    What happens if a customer has an open invoice and changes plan? is the first invoice discarded and is a new one created?

    http://support.cheddargetter.com/kb/pricing-plans/pricing-plan-chan...

    How can I detect if an invoice was paid? or should a call to $response->getCustomerIsActive() tell me the customer has paid?

    If an invoice has a paidTransactionId then it is paid.

    Is it usefull to have both PayPal and creditcard support?

    That depends alot on your market demographic and your tolerance for PayPal's glitches. We don't use it to charge for CheddarGetter service.

    Do you know of any CG consultants in the Netherlands (or near)?

    I don't know of any off the top of my head.

    Say, at first, I have a plan with just a setup fee, if the user upgrades to a recurring plan and returns back to the first how can I prevent the setupfee is billed twice?

    That is also answered here: http://support.cheddargetter.com/kb/pricing-plans/pricing-plan-chan...

  2. 2 Posted by ra.keizer on May 30, 2012 @ 06:11 PM

    ra.keizer's Avatar

    Thanks Marc, now I get it.
    I thought it was possible to have multiple open invoices.

    Op 30 mei 2012 om 19:31 heeft "Marc Guyer"<[email blocked]> het volgende geschreven:

  3. ra.keizer closed this discussion on May 31, 2012 @ 10:33 AM.

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