If a customer moves to a free plan, does CG forget their credit card info?
If I have a customer that moves from a paid plan to a free plan, will they need to enter their CC info again if they want to move back to a paid plan?
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1 Posted by adam on 10 May, 2012 03:03 PM
If you downgrade them to a free plan, their payment info remains in the system and they would not need to re-enter it.
If you cancel them, their payment information is erased.
Adam
Dean closed this discussion on 22 Jan, 2013 10:35 PM.