When does emails are sent?

patrice's Avatar

patrice

14 Mar, 2012 09:34 AM

For example, we created a subscription for one year.

When does the subscriber receive an email that his plan will be to renew soon.
There is no description about that on your website.

Does it receive it one month before the expiration? Just one time??

  1. Support Staff 1 Posted by Marc Guyer on 14 Mar, 2012 01:16 PM

    Marc Guyer's Avatar

    Hi Patrice -- I think you're referring to the "Bill Reminder" email. That's documented here:

    http://support.cheddargetter.com/kb/operational-how-tos/email-notif...

    This email is sent once, a few days prior to the next bill date.

  2. Marc Guyer closed this discussion on 14 Mar, 2012 01:16 PM.

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