Giving a customer a free-month (in middle of subscription)

rickrad's Avatar

rickrad

29 Feb, 2012 10:49 AM

Let's say a customer experienced a problem and we want to give them a free month of service... What's the best way to do that with CheddarGetter? (Note: This is very different than a free-month trial at the beginning of their subscription)

  1. Support Staff 1 Posted by Marc Guyer on 01 Mar, 2012 02:11 PM

    Marc Guyer's Avatar

    Hi Rick -- That's quite simple. You can just delay their next bill date. In the GUI, edit the subscription and set the new date in the "Next Bill Date Override" box. You can also do this via the API.

  2. Dean closed this discussion on 21 Jan, 2013 10:39 PM.

Discussions are closed to public comments.
If you need help with Cheddar please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

28 Mar, 2024 10:45 PM
24 Jan, 2024 08:33 AM
11 Jan, 2024 07:13 AM
30 Nov, 2023 02:07 AM
22 Nov, 2023 08:41 AM