Service Upgrade Notifications

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Marc Guyer

16 Mar, 2010 05:29 PM

If you'd like to be notified when we release an upgrade to the service, regardless of the significance of the upgrades, add yourself as a watcher of this discussion. We'll post a message here when we push a release and you will receive an email notification.

  1. Support Staff 1 Posted by Marc Guyer on 05 Apr, 2010 11:36 PM

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    Big release today for our friends overseas!

    Change Log

  2. Support Staff 2 Posted by Marc Guyer on 06 Apr, 2010 10:27 PM

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    Another upgrade so soon? Short change log but major improvement.

    Change Log

  3. Support Staff 3 Posted by Marc Guyer on 15 Apr, 2010 09:07 PM

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    Another oft-requested feature implemented: Customer Meta Data.

    Change Log

  4. 4 Posted by Adam on 09 Jun, 2010 02:41 AM

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    Do you have a release coming up? They were [pretty rapid for a while. I'd be interested to see what you have on tap.


  5. Support Staff 5 Posted by Marc Guyer on 09 Jun, 2010 02:56 PM

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    The upgrades over the last 6 weeks or so have been mainly bug fixes and small feature improvements. We've been working on some larger projects that are all going to drop over the next several weeks. Hosted payment interface, custom one-time invoices, preloaded subscriptions, etc. We'll let you know!

  6. 6 Posted by Adam on 09 Jun, 2010 03:00 PM

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    Sounds great. Thanks so much for the update!

  7. 7 Posted by emil on 09 Jun, 2010 06:22 PM

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    Hi Marc,

    I've noticed that your API is not versioned (there is no version info in the URL). How do you plan to introduce breaking changes into the API in the future? Are you going to start including a version number at some point?

    • Emil
  8. Support Staff 8 Posted by Marc Guyer on 09 Jun, 2010 06:33 PM

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    Emil -- The goal is to maintain backward compatibility in all future changes to the API. If a new feature must break backward compatibility, we'll introduce versioning.

  9. 9 Posted by Adam on 15 Jul, 2010 02:24 AM

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    Just wanted to check in to see where you guys might be with a next release. We are starting to use the app more and more and are certainly interested in seeing what you roll out.


  10. Support Staff 10 Posted by Marc Guyer on 15 Jul, 2010 06:10 PM

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    Thanks for the reminder!

    Big release! Subscription preloading is going to be a big deal.

    Change Log

  11. 11 Posted by Adam on 15 Jul, 2010 07:18 PM

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    Awesome! Thanks so much Marc!

  12. Support Staff 12 Posted by Marc Guyer on 27 Aug, 2010 03:43 PM

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    Saweet! Now available: change the current invoice bill date! (This is bigger than it sounds)

    Change Log

  13. 13 Posted by bkeogh on 27 Aug, 2010 04:11 PM

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    Hi Marc, so with regard to " Transact the current invoice in real-time"... is it possible to perform a one off transaction separate from a subscription transaction?

    Or would I just add the one off item to the current invoice, change the date to bill immediately, and the system will automatically create a new invoice for the subscription? In this case, the monthly billing date changes correct?


  14. Support Staff 14 Posted by Marc Guyer on 28 Aug, 2010 09:01 PM

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    Hi Beau -- This release does not specifically include capability for one-time transactions. You can, however, do what you suggest: Add a custom charge and change the bill date to 'now' which transacts the current invoice immediately. Then, yes, the billing date for the next invoice changes to one billing period from 'now'. If you so desire, you could then change the bill date for the next invoice.

  15. 15 Posted by Adam on 23 Oct, 2010 02:29 AM

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    Hi Mark,

    Any releases on the horizon?


  16. Support Staff 16 Posted by Marc Guyer on 25 Oct, 2010 02:54 PM

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    Hi Adam -- We're always working on new improvements. We've been working on some large projects which means a longer release cycle but we're getting close... We'll let you know soon!

  17. 17 Posted by Adam on 25 Oct, 2010 02:58 PM

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    Thanks Marc. Any preview for what you are working on?

  18. Support Staff 18 Posted by Marc Guyer on 25 Oct, 2010 07:12 PM

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    The large project is on that encompasses a few smaller ones. First, marketing metrics tracking. You will be able to tell CG when a customer first learned about your service, and where they came from (among other things). With this information, CG will be able to tell you which lead sources are producing the most revenue. Next will be coupon/discount/event codes. You will be able to use these codes to, for example, automatically provide discounts or elevated levels of service to customers who have a code. You'll be able to use this system with the marketing metrics tracking to learn which promotions or events you attend are more valuable than others, for example.

  19. 19 Posted by Adam on 25 Oct, 2010 07:15 PM

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    This comment was split into a new discussion: Email update payment info URL

    Cool. Thanks Marc. Is there any thought also to having credit card declined emails include a URL to update payment info (if that isn't already possible)? I know i can figure out the URL manually but is there an easy way to do it dynamically and include in those templates? Thanks!

  20. 20 Posted by SUPPORT | WEDDZ... on 25 Oct, 2010 07:32 PM


    This comment was split into a new private discussion: Remove Ryan from Service Upgrade Notifications discussion

    Mark - can you take Ryan off the CC list...not sure why he is on this but he is no longer working for us. thanks


    Collect, Plan, Shop, Connect

    PHONE: 800.515.1930

  21. Support Staff 21 Posted by Marc Guyer on 24 Jan, 2011 05:38 PM

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    Hey y'all. Sorry for the delay in reporting some of the development going on here... We've still been busy working on some larger projects for the future but we've also been making some minor improvements and updates. Here's a few highlights:

    • Marketing Metrics Tracking
    • VAT Support
    • New Gateways!

    Here's the latest change log:

    Change Log

  22. 22 Posted by sunil on 24 Jan, 2011 05:46 PM

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    This comment was split into a new discussion: Login 404

    I can't login to CheddarGetter. Getting a 404:Resource not found error when I click the login link.

  23. 23 Posted by Daniel Richter on 28 Jan, 2011 12:16 AM

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    This comment was split into a new discussion: Dashboard Metrics Date Range

    Hey Marc,

    nice to see the app is evolving, however, seeing that you obviously
    recognize the value of metrics and analytics I'm surprised that the ability
    to limit the date-range for the dashboard metrics seems so low on your
    roadmap. I've put a ticket in a while ago, and the request seems both very
    important and trivial to implement. After all I would think that most
    analytics guys report on a montly basis, not quarterly, at least not

    So, I'm just curious if this will ever be implemented.

    Thanks, and have a great day.

  24. Support Staff 24 Posted by Marc Guyer on 14 Apr, 2011 06:05 PM

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    Greetings Cheddar Getters!

    There's been alot going on here in parallel to the big changes we have coming up with hosted pages and PayPal support. Notable changes include:

    • One-time invoices
    • Non-recurring plan frequency option
    • New API call: customers/list (a 98% speed increase over customers/get)

    Check out the change log for a more complete list of changes.

  25. Support Staff 25 Posted by Marc Guyer on 24 May, 2011 06:01 PM

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    Hey y'all! Just a heads up. We're changing the customers/delete-all api call slightly to make it a bit more difficult to accidentally delete all customers. Pass in a unix timestamp within one hour of the request to successfully delete.

    Also, in case you didn't know, there's a super secret way to do this in the GUI as well:

  26. Support Staff 26 Posted by Marc Guyer on 09 Jun, 2011 08:56 PM

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    Yup, more improvements! Notable: advanced config for hosted pages.

    Change Log

  27. 27 Posted by nikolas on 07 Jul, 2011 06:17 PM

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    This comment was split into a new discussion: API/Wrapper Versioning

    Currently I'm in the process of getting the .NET wrapper up to speed to the most current features. While doing so I noticed that you do not version the api, you mentioned that there will be no breaking changes, and if so you would introduce versioning. Having np with you trying not to break the existing api.

    The problem I have encountered is that if you want to describe what features are supported in a wrapper you have no real way of doing so, besides linking to this change log and mentioning the date. So you might not need versioning to run the wrappers, but it would be great to have the option to overview which features are available in which wrappers by referencing a "version".

    I could also easily see a table that lists all features that can be filled with the support level for each wrapper.

    This would make things a lot easier for new customers/devs.

  28. Support Staff 28 Posted by Marc Guyer on 31 Aug, 2011 07:42 PM

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    Hey Y'all! It's been a while since we last notified you guys of our latest activity. Sorry about that. We've got an update for you here:

    Change Log

    We've got some more projects in the works. Stay tuned!

  29. Support Staff 29 Posted by Marc Guyer on 22 Nov, 2011 10:48 PM

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    More upgrades! Some incremental/maintenance, some major. More here:

    Change Log

  30. Support Staff 30 Posted by Marc Guyer on 10 Feb, 2012 05:17 PM

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    Lots of maintenance releases over the holidays. Also, refunds, voids and email resend support.

    Change Log

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