Hello,
What is your data retention policy?
- While I am currently a client.. how many years do you keep it,
and do I still have access. - When I leave as a client... how many
years do you keep it, and do I still have access.
Data Retention Policy
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#1 Posted by Marc Guyer Support staff on 28 Feb, 2014 01:53 PM
Hi Jaime -- We don't have any strict policy on this currently. As of now, we are keeping all records indefinitely. Of course that is subject to change and we'll certainly let everyone know when we need to. If you are no longer a client, no data access is available. However, you're welcome to extract all of the data via the API.
Jess Pendley closed this discussion on 02 May, 2014 01:01 PM.