Data Retention Policy

Jaime Wong's Avatar

Jaime Wong

27 Feb, 2014 04:55 PM

Hello,

What is your data retention policy?
- While I am currently a client.. how many years do you keep it, and do I still have access. - When I leave as a client... how many years do you keep it, and do I still have access.

  1. Support Staff 1 Posted by Marc Guyer on 28 Feb, 2014 01:53 PM

    Marc Guyer's Avatar

    Hi Jaime -- We don't have any strict policy on this currently. As of now, we are keeping all records indefinitely. Of course that is subject to change and we'll certainly let everyone know when we need to. If you are no longer a client, no data access is available. However, you're welcome to extract all of the data via the API.

  2. Jess Pendley closed this discussion on 02 May, 2014 01:01 PM.

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