Canccel Preapproval Issue

Akhilesh

07 Nov, 2011 06:31 AM

Hello Team,

When we cancel the preapproval from cheddargetter Hosted Payment Page even transaction showing 'active' status.
how we cancel the preapproval?

Thanks
Akhilesh

  1. #1 Posted by Marc Guyer Support staff on 07 Nov, 2011 01:13 PM

    Can you provide an example of the customer record which is showing this behavior?

  2. #2 Posted by akhilesh.sharma on 08 Nov, 2011 04:17 AM

    Hello Marc,

    Thanks for reply.

    Here is customer record which is showing still Active status:

    https://cheddargetter.com/xml/customers/get/productCode/CHAITIMESJOBPAD/code/96

    I dont want *'Active'* status for this customer because I have canceled
    his transaction.

    Thanks
    Akhilesh

  3. #3 Posted by Marc Guyer Support staff on 14 Nov, 2011 08:41 PM

    Sorry for the delay. Are you still experiencing this problem?

  4. Marc Guyer closed this discussion on 05 Dec, 2011 05:02 PM.

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