(500:1002) Invalid communication / Unexpected Error
When trying to add a customer and charge a transaction through the API I get "An unexpected error occured. Please try again later." as the response with no details in the error log. When I try and setup the customer manually from within your portal It returns
"Failed to add customer. (500:1002) Invalid communication"
Also with nothing in the error log. Please advise. I am using a newly activated cheddarpay gateway.
Discussions are closed to public comments.
If you need help with Cheddar please
start a new discussion.
Keyboard shortcuts
Generic
| ? | Show this help |
|---|---|
| ESC | Blurs the current field |
Comment Form
| r | Focus the comment reply box |
|---|---|
| ^ + ↩ | Submit the comment |
You can use Command ⌘ instead of Control ^ on Mac
1 Posted by Marcela Poffald on 05 Jun, 2018 01:51 PM
Hi Kevin,
Sorry about that! It looks like you're seeing this error because Assembly requires billing addresses to have a country code. The country code needs to be either an alpha-2 or alpha-3 ISO code (such as US or USA). Give that a try and let me know how it goes!
Marcela
Marcela Poffald closed this discussion on 13 Jun, 2018 09:26 PM.