I tested the email support through SendGrid. My name should be Jökull Sólberg Auðunsson but somewhere along the way it seems to be decoded or encoded with the wrong character set.
See this header and screenshot:
from: CheddarGetter [email blocked] via
sendgrid.info
to: Jökull Sólberg Auðunsson
[email blocked]
#1 Posted by Marc Guyer Support staff on 06 Dec, 2011 07:45 PM
Hi Jökull --
Attached is an example of an email sent from CG using our own SendGrid account to you. I'd like to look into this further to see if we can get to the bottom of things with the SMTP validation test email in particular. There could be something wrong with just that email type. Can you send me the raw headers for that email here?
#2 Posted by jokull on 06 Dec, 2011 08:08 PM
Consider the issues closed for now. I'll reopen if I see it when I test it later.
jokull closed this discussion on 06 Dec, 2011 08:09 PM.
Marc Guyer re-opened this discussion on 07 Dec, 2011 03:00 PM
#3 Posted by Marc Guyer Support staff on 07 Dec, 2011 03:00 PM
It turns out that we weren't using UTF-8 encoding for the credential test email. We've already released a patch. If you like, you can retry the test and see if you get the desired result.
Marc Guyer closed this discussion on 07 Dec, 2011 03:00 PM.