for customer Smokvina i see monthly transactions in 2006 in their profile page but none for 2006 in the transactions page
transaction not appearing
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#1 Posted by Drew Songer on 10 Mar, 2016 03:38 PM
Hello,
There are no transactions listed in the activity feed because no real transactions occurred at the gateway. This customer had a $1,150 credit applied to it on 2015-11-02. Therefore, the subsequent invoice amounts have had a negative value. The charge amount was deducted from the the credit balance and the balance was carried forward. I looks like this customer still has a $630 credit.
Let me know if you have any other questions.
Best,
Drew
Drew Songer closed this discussion on 10 Mar, 2016 03:38 PM.