The (?) next to the fields when creating Tracked Items are clickable, but nothing happens when you click them.

Clay Nichols's Avatar

Clay Nichols

30 Nov, 2011 08:20 PM

I'm guessing that on the page where you create Tracked Items, where it shows a (?) icon to the right of some field headings (like Quantity Included) and Overage Amount, that it's supposed to show some help when you click the icon? (That would be helpful infoemation).

Those icons do appear to be clickable (you get a "hand icon" when mousing over them). But...nothing happens when you click on them.

  1. 1 Posted by adam on 30 Nov, 2011 09:39 PM

    adam's Avatar

    This is a bug. Thank you for pointing it out, we will get that fixed with the next release.

    The help bubble text is there, it's just not being displayed because a javascript function isn't being called correctly. The help text is:

    The Quantity Included indicates the number of this tracked item that is included in this pricing plan. Whether or not this is a hard limitation depends on the Overage Amount setting.
    For more information see http://support.cheddargetter.com/faqs/pricing-plans/pricing-plans

    The Overage Amount indicates the cost of each item over the Quantity Included. If the Overage Amount is set to zero, then overage is not allowed for this item in this plan making the Quantity Included a hard limit. If it is negative, the item can be used to issue a recurring discount.
    For more information see http://support.cheddargetter.com/faqs/pricing-plans/pricing-plans

    The Is Periodic setting indicates whether or not the Quantity Included is per billing cycle or forever. If an item "is periodic," the tracked item will automatically reset the customer's item quantity usage for the item at the beginning of each billing cycle. Otherwise, the item quantity is additive forever.
    For more information see the http://support.cheddargetter.com/faqs/pricing-plans/pricing-plans

  2. adam closed this discussion on 30 Nov, 2011 09:39 PM.

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