cancelSubscription response error

martin

23 Nov, 2011 11:32 PM

Hi,

Im having a problem when attempting to cancel a subscription using the PHP API library. It returns this: " Authentication failed: Bad username / password ", but the subscription IS canceled. Im using the same username and password as in any other methods, but this one seems to have a problem with it.

On error reports page I see these errors with code 535 (i.e. errors with id: 1594470, 1594096, 1437576).

Many thanks for any help or hints.

Martin

  1. #1 Posted by Marc Guyer Support staff on 25 Nov, 2011 11:08 PM

    Hi Martin -- 535 sounds like a mail sending error. I couldn't look into this further since the email you used here does not have access to a CG account. Have you checked your SMTP settings here? https://cheddargetter.com/admin/emails

  2. Dean closed this discussion on 18 Jan, 2013 03:40 PM.

Discussions are closed to public comments.
If you need help with Cheddar please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

Recent Articles