cancelSubscription response error

martin's Avatar

martin

23 Nov, 2011 11:32 PM

Hi,

Im having a problem when attempting to cancel a subscription using the PHP API library. It returns this: " Authentication failed: Bad username / password ", but the subscription IS canceled. Im using the same username and password as in any other methods, but this one seems to have a problem with it.

On error reports page I see these errors with code 535 (i.e. errors with id: 1594470, 1594096, 1437576).

Many thanks for any help or hints.

Martin

  1. Support Staff 1 Posted by Marc Guyer on 25 Nov, 2011 11:08 PM

    Marc Guyer's Avatar

    Hi Martin -- 535 sounds like a mail sending error. I couldn't look into this further since the email you used here does not have access to a CG account. Have you checked your SMTP settings here? https://cheddargetter.com/admin/emails

  2. Dean closed this discussion on 18 Jan, 2013 03:40 PM.

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