It has been a few hours that I can't search for any of our customers.
Please fix it asap...
Thanks!
Infinite loading when searching for a customer
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#1 Posted by Marc Guyer Support staff on 30 Jun, 2015 01:18 AM
What's the behavior? All browsers? I'm not seeing any errors server-side.
#2 Posted by Jean Lafleur - ... on 30 Jun, 2015 01:25 AM
Hi Marc,
On the product StreamNation (USD), I just search for a customer’s email (let’s say [email blocked]).
It will display the following url with an infinite loading:
https://cheddargetter.com/admin/customers/search?search=jean.lafleur%40polytechnique.org
Please find attached a video so you better see the issue.
My browser is: Google Chrome 43.0.2357.130 (64-bit)
Thanks,
Jean
On 29 juin 2015 at 18:18:13, Marc Guyer ([email blocked]) wrote:
#3 Posted by Marc Guyer Support staff on 30 Jun, 2015 12:19 PM
Hi Jean -- I'm pretty sure this is a cache issue. We released a new version of the javascript that powers some of the search functionality and I think your browser is still loading the old version. You could try clearing your cache and trying again. It might have even resolved itself already -- your browser may have expired the cache automatically since your last try. Please let us know if this continues.
#4 Posted by Jean Lafleur - ... on 30 Jun, 2015 03:01 PM
Clearing the cache solved the issue.
Thanks!
Jean
On 30 juin 2015 at 05:19:29, Marc Guyer ([email blocked]) wrote:
Marc Guyer closed this discussion on 30 Jun, 2015 03:15 PM.