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Matt Tedder's Avatar

Matt Tedder

03 May, 2015 03:28 PM

Hi there - I had some misconfigured MX records for a new domain and the initial confirmation email never made it to me. could you please resend?

[email blocked]

thanks!

  1. Support Staff 1 Posted by Marc Guyer on 03 May, 2015 03:30 PM

    Marc Guyer's Avatar

    Hi Matt -- I've forgotten how that works but I think you can just try logging in again and you'll have the option to receive the confirmation email again. Please give that a try and let me know. Worst case, I can confirm your email for you manually.

  2. Support Staff 2 Posted by Marc Guyer on 03 May, 2015 03:44 PM

    Marc Guyer's Avatar

    I checked -- and it seems that our redesign isn't allowing for a confirmation email resend. I've gone ahead and manually verified you so you should be all set. You'll probably have to clear your cookie for the cheddargetter.com domain. Actually, you could just force a logout first at https://cheddargetter.com/user/logout

  3. 3 Posted by Matt Tedder on 03 May, 2015 04:00 PM

    Matt Tedder's Avatar

    cool, thanks Marc Im in!

  4. Support Staff 4 Posted by Marc Guyer on 03 May, 2015 04:01 PM

    Marc Guyer's Avatar

    No problem. Let us know if we can help further.

  5. Marc Guyer closed this discussion on 03 May, 2015 04:01 PM.

  6. Matt Tedder re-opened this discussion on 03 May, 2015 04:15 PM

  7. 5 Posted by Matt Tedder on 03 May, 2015 04:15 PM

    Matt Tedder's Avatar

    Super-fast support on a Sunday btw!

  8. Marc Guyer closed this discussion on 03 May, 2015 04:19 PM.

  9. Marc Guyer re-opened this discussion on 04 May, 2015 06:35 PM

  10. Support Staff 6 Posted by Marc Guyer on 05 May, 2015 11:55 AM

    Marc Guyer's Avatar

    Hi again, Matt. Prompted by your adverse experience, we've just released an improvement to the email verification flow including retry capabilities. Thanks for reporting this!

  11. Marc Guyer closed this discussion on 05 May, 2015 11:55 AM.

  12. Matt Tedder re-opened this discussion on 06 May, 2015 11:24 PM

  13. 7 Posted by Matt Tedder on 06 May, 2015 11:24 PM

    Matt Tedder's Avatar

    Thats awesome, Marc. I'm impressed so far.

  14. Marc Guyer closed this discussion on 07 May, 2015 01:16 PM.

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