Created customer from new Dashboard and email hyperlink to Mangage My Account and Cancel Account says Customer Key Invalid

Credentials-NOChange ForWebAccess

24 Jan, 2015 07:52 PM

Edit

I have not changed this link and it was working for folks who we emailed most recently (maybe a week or so ago)

BACKGROUND
1. I was not able to create a new Customer in the current dashboard.
2. I created it in the New Dashboard, so perhaps there's some glitch??

It lands on this page:
https://bungalow.chargevault.com/cancel?code=[email blocked]&key=7bbceed3d3

But gives this error:
400: Customer key is invalid

This discussion was closed with these articles

What happens when I reactivate a canceled customer?
1. Overview
2. The Short Cancel - Reactivation occur prior to the next scheduled invoice date
3. The Long Cancel - Reactivation occurs after the ...
Read more

Credentials-NOChange ForWebAccess closed this discussion on 24 Jan, 2015 07:55 PM.

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Created customer from new Dashboard and email hyperlink to Mangage My Account and Cancel Account says Customer Key Invalid

Credentials-NOChange ForWebAccess

This discussion was closed with these articles

What happens when I reactivate a canceled customer?

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