Viewing the list of Customer Email (notifications) sent to customers.

Clay Nichols

14 Nov, 2011 07:31 PM

I'm trying to find the list of customer emails (for new subscriber, successful renewal, etc.) and the KB points me to how to modify those (which seemed like a good starting point) in Configuration> Emails. But I don't see that in my own admin screen. I see the Configuration button (yellow/orang in upper right) but when I click it nothing seems to happen (page blinks and then it takes me to the Quick Start.

This may be related to a questions I just posted a few minutes ago (I'm getting an error on my Hosted Payment page (400 cc not set, or something like that).

  1. #1 Posted by Marc Guyer Support staff on 14 Nov, 2011 09:11 PM

    It takes you to the Billing Solution page because you haven't enabled a billing solution yet. Don't worry, the billing solution will only operate in "simulation mode" until you're ready later so go ahead and pick one -- you can change later, too.

    This may be related to a questions I just posted a few minutes ago (I'm getting an error on my Hosted Payment page (400 cc not set, or something like that).

    Yup, same problem.

  2. Dean closed this discussion on 18 Jan, 2013 03:21 PM.

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