How can I forbid user downgrading paid plan to free plan when we are using simple option?

kayak

23 Sep, 2011 03:58 AM 

Plan A:           $45/month
Free Plan B:  $0/month

       (1)                    (2)                 (3)
       $45                                      $0
... ----|------------x-----------------|---- ...
       May               May               Jun
         8                   20                   8
1. Jill is on Plan A and is billed $45
2. Jill changes to Free Plan B
3. Jill is on Plan B and is billed $0

This session will happen when we use ChedaarGetter's hpp to handle user's subscriptions. Please check these attachments for details.

Thanks

  1. #1 Posted by Marc Guyer Support staff on 23 Sep, 2011 02:32 PM

    I suggest not displaying the free trial plans within hpp at all. You can do that by unchecking the 'active' checkbox for a plan. For example, https://cheddargetter.com/admin/plans/edit/id/549f4eac-d86a-11e0-ba...

  2. #2 Posted by kayak on 26 Sep, 2011 03:01 AM

    I have disabled the free trial plans follow your suggestion, but the free trial plan is still displayed in the hpp.

  3. #3 Posted by Marc Guyer Support staff on 26 Sep, 2011 01:03 PM

    There is some session based cacheing of plan data within the hosted interface. If you clear your cookies for .chargevault.com, the cache is cleared.

  4. #4 Posted by kayak on 27 Sep, 2011 07:04 AM

    Great! I have disabled showing the free trial plan in hpp. Thanks

  5. Marc Guyer closed this discussion on 27 Sep, 2011 02:34 PM.

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