How can I forbid user downgrading paid plan to free plan when we are using simple option?

kayak's Avatar


23 Sep, 2011 03:58 AM

Plan A:           $45/month
Free Plan B:  $0/month

       (1)                    (2)                 (3)
       $45                                      $0
... ----|------------x-----------------|---- ...
       May               May               Jun
         8                   20                   8
1. Jill is on Plan A and is billed $45
2. Jill changes to Free Plan B
3. Jill is on Plan B and is billed $0

This session will happen when we use ChedaarGetter's hpp to handle user's subscriptions. Please check these attachments for details.


  1. Support Staff 1 Posted by Marc Guyer on 23 Sep, 2011 02:32 PM

    Marc Guyer's Avatar

    I suggest not displaying the free trial plans within hpp at all. You can do that by unchecking the 'active' checkbox for a plan. For example,

  2. 2 Posted by kayak on 26 Sep, 2011 03:01 AM

    kayak's Avatar

    I have disabled the free trial plans follow your suggestion, but the free trial plan is still displayed in the hpp.

  3. Support Staff 3 Posted by Marc Guyer on 26 Sep, 2011 01:03 PM

    Marc Guyer's Avatar

    There is some session based cacheing of plan data within the hosted interface. If you clear your cookies for, the cache is cleared.

  4. 4 Posted by kayak on 27 Sep, 2011 07:04 AM

    kayak's Avatar

    Great! I have disabled showing the free trial plan in hpp. Thanks

  5. Marc Guyer closed this discussion on 27 Sep, 2011 02:34 PM.

Discussions are closed to public comments.
If you need help with Cheddar please start a new discussion.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

28 Mar, 2024 10:45 PM
24 Jan, 2024 08:33 AM
11 Jan, 2024 07:13 AM
30 Nov, 2023 02:07 AM
22 Nov, 2023 08:41 AM