Hi,
I'm trying to edit our pricing plans, but see that some are missing from the page (Configuration > Pricing Plans). Where can I find a full list of all our pricing plans in order to edit their settings?
Thank you,
Sarah
Missing Pricing Plans
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#1 Posted by Marc Guyer Support staff on 14 Feb, 2014 11:13 AM
Hi there -- all plans are shown on that page. Can you give an example of one you expect to see but do not see? Also, which product account are you referring to? This email has access to two products.
#2 Posted by API Account Foo... on 14 Feb, 2014 10:09 PM
Hi Marc -- it looks like the missing plans were on the second product. So sorry for the confusion. Thanks for getting back to me.
#3 Posted by API Account Foo... on 14 Feb, 2014 10:12 PM
While I have you here, I just submitted another issue. I marked it as private, and I can't seem to get access to it anymore: http://support.cheddargetter.com/discussions/problems/6734-prorated...
#4 Posted by Jess Pendley on 17 Feb, 2014 02:25 PM
Hi --
It looks like you opened the new ticket with a different email, which is why you cannot access it with this account - which is under the email [email blocked].
I also need to verify two things on this issue:
Thanks.
#5 Posted by API Account Foo... on 17 Feb, 2014 08:17 PM
Hi Jess -- I've actually figured out the missing pricing plans issue. Sorry for not being clear on that. It looks like the missing plans were in fact on Food on the Table - TEST. I'm all clear on that issue now.
#6 Posted by Jess Pendley on 17 Feb, 2014 08:20 PM
Let me know if you need further assistance.
Jess Pendley closed this discussion on 17 Feb, 2014 08:20 PM.