His name is spelled incorrectly under "bill to" how do I change it?
Gabe Kadoranian
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#1 Posted by Dean on 01 Oct, 2013 12:07 AM
Hi Nancy -- Gabe, or yourself, would need to re-enter his payment information to make a change to his billing name.
#2 Posted by Nancy Beaton on 04 Oct, 2013 04:54 PM
Ok I have his new CC info and when I go to that screen i see that i can change or update his address etc however his name is spelled correctly in this screen, his name is spelled incorrectly on first screen under "bill to" how would I change that?
#3 Posted by Dean on 04 Oct, 2013 06:48 PM
Follow this link: https://cheddargetter.com/admin/customers/get/id/07e12d6a-c70c-11e1.... There is a pencil icon next the CC expiration date. Click that and you'll see an option to update payment method. The system needs a new card number along with first and last name to change what is recorded.
Dean closed this discussion on 15 Oct, 2013 05:21 PM.