Gabe Kadoranian

Nancy Beaton's Avatar

Nancy Beaton

30 Sep, 2013 11:51 PM

His name is spelled incorrectly under "bill to" how do I change it?

  1. 1 Posted by Dean on 01 Oct, 2013 12:07 AM

    Dean's Avatar

    Hi Nancy -- Gabe, or yourself, would need to re-enter his payment information to make a change to his billing name.

  2. 2 Posted by Nancy Beaton on 04 Oct, 2013 04:54 PM

    Nancy Beaton's Avatar

    Ok I have his new CC info and when I go to that screen i see that i can change or update his address etc however his name is spelled correctly in this screen, his name is spelled incorrectly on first screen under "bill to" how would I change that?

  3. 3 Posted by Dean on 04 Oct, 2013 06:48 PM

    Dean's Avatar

    Follow this link: https://cheddargetter.com/admin/customers/get/id/07e12d6a-c70c-11e1.... There is a pencil icon next the CC expiration date. Click that and you'll see an option to update payment method. The system needs a new card number along with first and last name to change what is recorded.

  4. Dean closed this discussion on 15 Oct, 2013 05:21 PM.

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