Changed authorize.net account, now have two "billing solutions"

amoore

09 Jul, 2011 08:22 PM

I got a new merchant account, and a new account at authorize.net. I entered it into my cheddargetter account, but now when I go to https://cheddargetter.com/admin/gateway, there are two boxes with billing solutions. There is my old API and transaction key, and my new one. I can't seem to edit them individually, and I can't figure out how to delete the old one.

How can I delete my old authorize.net billing configuration?

  1. #1 Posted by Marc Guyer Support staff on 11 Jul, 2011 03:40 PM

    Hi -- CG has recently been upgraded to understand multiple gateway accounts. Since you had one configured before and have configured a new one (different Login ID), there are two. Existing customers on the old one would continue to work. Since it appears that you had no customers on the old one, we can remove if for you. If so, please indicate which "Login ID" should be removed.

  2. #2 Posted by amoore on 11 Jul, 2011 06:11 PM

    Hi Marc -

    Thanks for your help. Please remove the Login ID that starts "9PUS...".

    Thanks!
    -Andy

  3. #3 Posted by Marc Guyer Support staff on 11 Jul, 2011 07:59 PM

    That should be taken care of for you now.

  4. Marc Guyer closed this discussion on 11 Jul, 2011 07:59 PM.

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