Edit Promotions
It seems if I edit an existing promotion and uncheck "Limit by pricing plans' and click save it is ignored. When I go back into the same promotion it shows the promo limited by the original pricing plan.
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Support Staff 1 Posted by Marc Guyer on Aug 12, 2013 @ 02:01 PM
Hi Derreck -- Thanks for letting us know about this. I've confirmed there is a bug here and there doesn't appear to be a workaround in the interface. Is there a particular promotion you'd like us to modify for you?
2 Posted by Derreck Nassar on Aug 18, 2013 @ 12:32 AM
Yes I do not want to restrict any of my promotions by package type. When I uncheck limit by package nothing happens.
Support Staff 3 Posted by Marc Guyer on Aug 19, 2013 @ 01:26 PM
Ok, I have removed pricing plan restrictions from all of your promotions.
Marc Guyer closed this discussion on Aug 19, 2013 @ 01:26 PM.
Derreck Nassar re-opened this discussion on Aug 19, 2013 @ 04:42 PM
4 Posted by Derreck Nassar on Aug 19, 2013 @ 04:42 PM
Any update as to when this issue will be sorted out?
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Marc Guyer <[email blocked]> wrote:
Support Staff 5 Posted by Marc Guyer on Aug 21, 2013 @ 12:11 PM
We have it as a relatively low priority dev ticket since there's a workaround. It will be done after some others. It shouldn't be long. In the meantime, if you inadvertently add plan restrictions that you'd like to remove, just let us know and we'll take care of it for you.
Marc Guyer closed this discussion on Aug 21, 2013 @ 12:11 PM.
6 Posted by Dean on Sep 25, 2013 @ 07:06 PM
Hi Derreck -- I wanted to let you know we've taken care of this promotion issue. You should be able to remove plan restrictions properly now, and see the appropriate plan codes when you view a promotion. Please let us know if you have any more problems and thanks for reporting this!
Best,
Dean
Dean closed this discussion on Oct 04, 2013 @ 03:31 PM.